This User Agreement ("Agreement", "Terms") is a legal agreement between you and Base Enterprise Joint Stock Company (CÔNG TY CỔ PHẦN BASE ENTERPRISE, "Base Enterprise", "we", "us", "our") governing your access to and use of the Amber Note mobile application and related services (collectively, the "Service"). Please read it together with our Privacy Policy, which explains how we handle your data and is incorporated into this Agreement by reference.
By downloading, installing, accessing, or using Amber Note, you agree to be bound by this Agreement. If you do not agree, you must not use the Service.
This Agreement applies to all users of the Service, whether or not you create an account. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you and that organization.
Amber Note is a mobile application that allows you to:
We may add, modify, or remove features of the Service at any time, with or without notice, though we will endeavor to notify you of material changes that affect your use of the Service.
You must be at least 13 years old (or the minimum age of digital consent in your country, if higher) to use the Service. If you are under the age of majority in your jurisdiction, you may only use the Service with the involvement and consent of a parent or legal guardian. By using the Service, you represent that you meet these requirements.
Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Amber Note app on devices you own or control, solely for your personal or internal business use.
You agree that you will not, and will not permit any third party to:
As between you and us, you retain all rights, title, and interest in and to the audio recordings, transcripts, notes, titles, and other content you create or upload using the Service ("Your Content"). We do not claim ownership of Your Content.
To provide the Service, you grant us a limited, worldwide, royalty-free license to host, store, reproduce, and transmit Your Content — including sending it to the third-party AI providers described in Section 7 — solely as necessary to operate, maintain, and improve the Service, and only in accordance with our Privacy Policy. This license ends when you delete Your Content or your account, except for residual copies retained for a limited period as described in the Privacy Policy (for example, in backups or as required by law).
You are solely responsible for Your Content and for ensuring you have all necessary rights and consents to record, upload, and process it through the Service, including any consents required from other individuals recorded in your audio (see Section 10).
Transcription, summarization, mind map generation, and chat features are powered by third-party AI providers, currently including Google Gemini and OpenAI Whisper, as described in our Privacy Policy. By enabling these features (via the in-app consent screen), you authorize us to transmit the relevant audio and/or transcript data to these providers for processing. Your use of AI features is also subject to the applicable third-party provider's own terms of use, to the extent disclosed by us or the provider.
Transcripts, summaries, speaker labels, mind maps, and chat responses are generated automatically by AI models and may contain errors, omissions, or inaccuracies, including incorrect transcription of words, misattributed speakers, or summaries that do not fully or correctly reflect the original recording. AI-generated content is provided for your convenience only and should not be relied upon as a verbatim, complete, or authoritative record of any conversation, meeting, or event. You are responsible for reviewing AI-generated content for accuracy before relying on it, sharing it, or using it for any important, legal, medical, financial, or safety-related purpose.
You agree not to use the Service to:
We reserve the right, but have no obligation, to review, remove, or restrict access to any content that we reasonably believe violates this Agreement or applicable law.
Laws governing the recording of conversations vary by jurisdiction — some require the consent of only one party to a conversation, while others require the consent of all parties before a conversation may be recorded. You are solely responsible for determining and complying with the recording consent laws applicable to you, for informing other participants that a recording is taking place where required, and for obtaining any necessary consent before recording, transcribing, or sharing a conversation involving another person. We are not responsible for your failure to comply with such laws.
The Service, including its software, design, graphics, logos, trademarks, and all other elements (excluding Your Content), is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. Except for the limited license granted in Section 5, nothing in this Agreement transfers any intellectual property rights to you.
Amber Note is free to download and use. All current features, including recording, transcription, AI summaries, mind maps, and chat with your notes, are provided at no cost to you.
We do not currently charge any fees, sell subscriptions, or offer in-app purchases. If we introduce paid subscriptions or in-app purchases in the future, we will clearly disclose this to you in advance, and additional terms governing pricing, billing, renewal, and cancellation will be presented to you at the time of purchase and will supplement this Agreement. You will never be charged without your explicit consent at the time of purchase. All fees, where applicable, are non-refundable except as required by law or as expressly stated at the time of purchase.
The Service may allow you to sign in using third-party services such as Google or Apple. Your use of such third-party services is governed by their own terms and privacy policies, and we are not responsible for their practices. Similarly, the AI providers referenced in Section 7 operate under their own terms.
You may stop using the Service and delete your account at any time from within the app (Settings → Account → Delete Account) or by contacting us. We may suspend or terminate your access to the Service, in whole or in part, at any time, with or without notice, if we reasonably believe you have violated this Agreement, created risk or legal exposure for us, or if required by law. Upon termination, your right to use the Service ceases immediately; Sections 6.1, 8, 11, 15, 16, 17, 18, and 20 survive termination.
To the maximum extent permitted by applicable law, the Service (including all AI-generated content) is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that the Service will be uninterrupted, error-free, or secure, that any transcription or AI output will be accurate or complete, or that any defects will be corrected. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
To the maximum extent permitted by applicable law, in no event will we, our affiliates, officers, employees, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of, or inability to use, the Service — including reliance on any inaccurate transcription, summary, or AI-generated content — even if we have been advised of the possibility of such damages.
Our total aggregate liability arising out of or relating to this Agreement or the Service will not exceed the amount you paid us, if any, for the Service in the twelve (12) months preceding the event giving rise to the claim.
Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you.
You agree to defend, indemnify, and hold harmless us and our officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) Your Content, including your recording of third parties; (b) your violation of this Agreement; or (c) your violation of any applicable law or the rights of a third party.
This Agreement is governed by the laws of Vietnam, without regard to its conflict-of-law principles, except to the extent mandatory consumer protection laws of your country of residence provide otherwise. Any dispute arising out of or relating to this Agreement or the Service will first be addressed through good-faith negotiation between the parties and, if unresolved, before the competent courts. Nothing in this section limits any non-waivable right you may have to bring a claim before your local consumer protection authority or court.
We may update this Agreement from time to time to reflect changes to the Service or applicable law. We will post the updated Agreement in the app and/or on our website and revise the "Last updated" date above. For material changes, we will provide reasonable advance notice in-app. Your continued use of the Service after a change becomes effective constitutes your acceptance of the revised Agreement. If you do not agree to a change, you must stop using the Service and may delete your account.
If you have questions about this Agreement, please contact us at:
Base Enterprise Joint Stock Company (CÔNG TY CỔ PHẦN BASE ENTERPRISE)
Address: Tầng 3, Tòa A (No.2) GoldSeason, 47 Nguyễn Tuân, Phường Thanh Xuân Trung, Quận Thanh Xuân,
Hà Nội, Việt Nam
Email: contact@base.vn